Contact viaOne Support

Note: If you need to reach the examiner for a claim, please click the link to their name from the top of the Claim page in viaOne view.

By Phone

Sedgwick Support is also available by phone from 6:00 a.m. to 7:00 p.m. Central Time.  

Please feel free to call us at the following numbers:

• Toll-free Number: (866) 647-7610
• Local (Toll) Number: (901) 415-7800

By Live Chat

The Technical Support link available at the bottom of any page provides a link to begin a chat via text with a live support representative. If you are locked out of viaOne after three unsuccessful login attempts, if your login has expired, or if you are experiencing other technical difficulties, please select this link to contact Sedgwick Support.

Live support is available Monday through Friday between 8:00 a.m. and 5 p.m. Central time. If the link is unavailable, please contact Support by phone at one of the numbers listed above.