Register for an Account

If you do not already have a mySedgwick account, you can register from the mySedgwick home page.

Note: The registration process and requirements differ slightly based on your claim type (e.g., workers' compensation, disability, leave of absence, liability, etc.).

Creating a New User Account

To create a new account, click New User on the home page. Then follow the steps below (click each heading for more details).

Closed1. Enter Your Claim Number (if you have one)

The first step in the registration process asks "Do you have a claim number?"

If you do, select Yes and enter the Claim Number in the field provided.

If you do not, select No.

Closed2. Enter Registration Details

Enter your personal information in the appropriate fields and click Next.

If mySedgwick is unable to verify your information, select the link that appears for contacting Sedgwick Support or contact your HR department for more assistance.

If mySedgwick successfully verifies your information, a page opens where you can create a username and password.

Closed3. Choose Username and Password

Once mySedgwick has completed setup of your personal information, you will need to create a username and password. You will also need to choose security questions and specify answers that will be used to validate your identity if you ever forget your username or password.

  1. Enter your new login ID in the Username field.
  2. Enter your new password in the Password field. See Registration Validations below for password requirements.
  3. Re-enter your password in the Retype Password field.
  4. Enter your Email address. This field is required.
  5. If desired, enter your Cell Phone Number.
  6. Choose security questions from the lists of options.
  7. Enter the answer to your security questions in the associated fields.
  8. Click Submit.

A confirmation message appears. You will also receive a confirmation email at the address you entered which includes the username you selected and a link to mySedgwick.

You can now log in to mySedgwick.

ClosedRegistration Validations

  • You may not register for a new account if you have an existing mySedgwick account.
  • You may not register a username already in use.
  • You cannot create an account unless your personal information and/or claim information matches information on file.
  • If you are required to enter a claim number, you must have a claim number from an open or closed workers' compensation or disability claim within the last six months, a leave of absence claim from within the last 24 months, or an open liability claim.
  • Only individuals may register for an account, not institutions or organizations.
  • You must provide a valid e-mail address and additional identifying information such as the last four digits of your SSN, your employer ID number, date of birth, and ZIP code.
  • If you have a liability or property damage claim and we do not have a valid email address, cell phone number, or home number on file, you cannot register to access mySedgwick and must contact your examiner to verify your information or provide your email address and phone number.
  • Passwords must be between 8 and 16 characters in length.
  • Passwords expire every ninety (90) days.
  • Passwords must contain at least three of the following four types of characters:
    • Upper case (A-Z) letters
    • Lower case (a-z) letters
    • Numbers (0-9)
    • Special characters (! @ % * . < = + : - _ or ,)
  • Passwords cannot be the same as your username.