To add the Simple Claims Search gadget:
The gadget appears on the active tab with the Settings tab showing.
Below is an example of the Simple Claims Search gadget with the setting options displayed:
This screen contains Simple Claim Search gadget setting options that will determine the way the gadget appears. See "Determining Settings", below.
To define settings for the Simple Claims Search gadget:
Tip: Click theto display or hide field-level help text on the Settings screen; help text is displayed by default.
The Simple Claim Search gadget allows you to search for claims in viaOne view, using specified criteria. Below is an example of the Simple Claim Search gadget:
Below is a description of search options available from the Simple Claim Search gadget:
|Claim Search Options|
|Claim/Case Field||You can search for a specific claim or case by entering the claim number, case number, or alternate claim number in this field. You can enter any number of characters to search for claim numbers and alternate claim numbers. If you enter at least five characters, the search will display partial claim numbers matching the search criteria. (For example, you can enter 97543 and the system will display all claims that begin with 97543.) You do not have to enter dashes in this field.|
|Exact Match||Select the Exact Match checkbox to narrow your search results to only those Claim Numbers, Case Numbers, or Alternate Claim Numbers that are an exact match.|
|Client||If you have access to more than one client, enter the client number in the Client field or select the button located beside the field to pull up a list of available clients.|
|Last Name/First Name||To search by the claimant's name, enter all or part of the claimant's first name and/or last name in the appropriate fields. If you enter a first name, you must enter a last name.|
|Phonetic Name Search||If you do not know how to spell the claimant's last name, select Phonetic Name Search to search for a claimant whose last name sounds like the characters you entered in the Last Name field.|
|SSN||Enter a Social Security Number in the SSN field to search for a claimant with that SSN; if you enter a full SSN, you must enter nine numeric characters (#########) with no dashes.|
|Last Four Digits||Check this checkbox to search for claims by the last four digits of a claimants SSN.|
|Employee ID||To search by a claimant's employee ID, enter the entire number in the Employee ID field.|
|Date of Birth||Enter the claimant's birth date in the Date of Birth field; you must enter the date of birth in the following format (MM/DD/YY). You must include a last name in the Last Name search field to search by date of birth.|
|Claim Status||Check the appropriate checkbox(es) in the Claim Status section to search for open claims, closed claims or incidents. All options are selected by default. All claims and incidents are returned if no options are selected.|
|Line of Business||To search for claims by line of business, select the appropriate options under Line of Business. Options are Workers' Comp, Disability, Auto Liability, General Liability, Property Liability, and Leave. When Leave is selected, the Incidents claims status option is disabled.|
|Phone Number||To search by claimant's phone number, enter the entire number in the Phone Number field.|
For more information on the Search Results screen, see the
"Claim Search" help.